Swisscom Hospitality integrates with FCS? solutions to deliver a seamless guest experience
Swisscom Hospitality Services and FCS Computer Systems (FCS) today announced the integration of their respective applications portfolios. Through a dedicated Application Programming Interface (API), FCS’s i-Guest mobile application ‘talks’ to Swisscom Hospitality’s ConnectedHotel TV & IPTV systems, replacing the TV remote control with the guest mobile phone and further enriching the in-room entertainment experience. At the same time, guest orders and service requests placed through Swisscom Hospitality’s ConnectedHotel TV & IPTV systems seamlessly integrate with FCS e-Connect and c-Connect for various guest service requests to be fulfilled by hotel’s staff.