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The BHA joins forces with an online customer engagement specialist

Profile Photo By: British Hospitality Association
February 2, 2012

The BHA joins forces with an online customer engagement specialist


Natalie Martin who has been working with La Tasca Restaurants Ltd as Digital Media Manager has left the brand to set up her own business in online customer engagement.
Martin has been working with the brand on their social media strategy, digital awareness, trade PR and online communications and more recently worked on the development and launch of the new La Tasca Loyalty Card which has been received well within the business and with guests.
Martin will now be sharing her knowledge and providing the hospitality industry with an insightful blog into the world of social media that will be featured on the BHA website monthly.
Martin, founder of Kitch Media says; ?La Tasca has been a fantastic experience and we part on good terms as I continue to work on their social media and Loyalty Card initiative. However, I am looking forward to new working with others in the industry and having the opportunity to help BHA members understand the benefits of social media to develop their businesses.?
Kitch Media offers help with online customer engagement, social media, loyalty, advocacy and communication. Martin said: ?I?ve always had a desire to create my own business and with the family business being in the industry too I feel it is important that SME?s also get an opportunity to get advice and support to give them the edge. Businesses need to understand the opportunity the online world can bring to them and embrace the digital change.?
For more on her new business visit:

Source: BHA

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